Shipping policy

Shipping Policy

Processing Time

Orders are typically processed within 2–3 business days after purchase, excluding weekends and holidays. Pre-orders ship once the product releases and is received by us — see individual product listings for estimated release/ship dates.

Domestic Shipping (United States)

We currently offer the following shipping options within the U.S.:

Standard (3–4 business days in transit): from $6.90
Economy (5–8 business days in transit): from $4.90

Rates are calculated at checkout based on package weight. Delivery estimates are provided by the carrier and are not guaranteed.

International Shipping

We ship internationally via USPS and DHL Express to most countries. International orders may take longer to arrive depending on destination and customs processing. International customers are responsible for any customs duties, import taxes, and fees charged by their country — these are not included in the item price or shipping cost, and we're unable to issue refunds based on these charges. Please check your local import regulations before ordering.

Tracking

You'll receive a shipping confirmation email with tracking information once your order ships.

Lost or Damaged in Transit

If your package is lost or arrives damaged, please contact us at Cachecardstcg@gmail.com within 2 days of the delivery date (or expected delivery date, for lost packages) with photos of the damage, including the outer box and its contents, so we can assist you. See our Refund & Return Policy for full details.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us as undeliverable, we will contact you to arrange reshipment, which may include an additional shipping charge.

Livestream Orders

Orders placed outside of our live streams, or by customers not participating in the livestream, may be shipped sealed.

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