Pre-Order Policy:
We guarantee that all Pre-Orders will be fulfilled. Buy with confidence!
You are charged immediately upon purchase.

* In the very rare occurrence that there is a production issue and a manufacturer is forced to cut production numbers, we will do our best to work with the customer to find the best possible solution. However, there may be certain instances beyond our control where we are unable to come to a solution.

We do not accept returns for trading card products to keep the integrity of our inventory intact and from official distribution.

Please allow 2-3 business days after placing an order for processing time.  

Cancellation Policy:
Orders can be canceled before they ship and are subject to a 10% restocking fee. If you refuse a shipment you will be automatically refunded but charged a 15% fee.

If any items are missing from your order, please contact us via the 'Contact Us' tab. Be sure to include photo evidence of both the outer box and its contents. Claims without supporting evidence cannot be refunded. All claims must be submitted within 2 days of delivery; after this period, insurance coverage will be void. Please note, if you request us to open your products and ship the packs, we are not responsible for any missing packs, promos, or other items originally included in the box.

We are unable to cancel orders if the label has been created.

Ripped Plastic and Outer Box Damage: We cannot accept returns or issue refunds if the outer plastic or packaging is torn, ripped, or damaged in any way. Please note that many products may have small imperfections right out of the sealed case. If the cards themselves are damaged, please contact us for assistance.|

Livestream orders may be sent sealed if the customer is not in the livestream or the customer orders when we are not live.

International buyers are responsible for all Customs, Duties, and Taxes charged by there country. We are unable to accepts returns based on these fees.